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Critical Incident Recovery

Turning Incidents into resilience. We're here to help.

What is a Critical Incident?

A critical incident could be any unexpected and potentially disruptive event that can affect the operations, finances, and reputation of the organization. Examples of critical incidents include natural disasters, cyber-attacks, workplace accidents, data breaches, or major financial losses.

What Makes Us Different?

At Technologist Computers, taking the process of critical incident recovery involves several of the following steps:

  1. We identify and assess the extent of the incident damage.

  2. We contain the incident to prevent further damage and spread.

  3. The cause of the incident is analyzed to determine the root cause.

  4. We restore the network to regular operations, including the replacement of any failed hardware and the restoration of any lost data.

  5. The incident is reviewed to identify any areas for improvement and to prevent similar incidents from happening in the future through a follow-up.