Techsurance: On-Demand IT Support for Small Businesses
Small businesses often struggle with the fast-paced digital landscape due to limited resources. Technologist Computers has made a solution to this problem with our Techsurance packages. We offer virtual, on-demand technical support that is tailored for small businesses. These packages cover a range of IT needs, including IT consulting, troubleshooting, project management, and more. We offer two packages, silver and gold, each with different ways to help support your business.
Silver Package vs. Gold Package
The silver package gives 2 hours per month of virtual support that accumulates and never expires and you will also get same-day service response. With these, you will also receive remote technical support that is included in the package. These are:
Basic troubleshooting to solve common computer problems
Software updates to keep your systems up to date
Password resets to help with forgotten passwords or compromised credentials
Email configurations for setting up new emails or troubleshooting existing ones
Network connectivity to diagnose and fix network issues
Printer setup
This package is ideal for consistent IT support for your business. If you are not as tech savvy or still learning the basics of IT you can leave the IT side of your business to us so that you can focus on your business.
The gold package gives 4 hours per month of virtual support that accumulates and never expires and you will also get same-day service response. With these, you will also get assistance in project management; you will get help with each step of the project process. Regular meetings can be set up in which during them we will offer guidance, help with any challenges, and make sure your project stays on track.
This package is ideal if you know what you are doing in the IT department, but you are looking for some help to keep you on track. We can help with the planning, executing, and ongoing maintenance of a project and take some stress off your shoulders.
Choosing the Right Package for Your Business
Selecting the right package depends on what your business needs. Here are some examples:
A small startup needing occasional tech guidance: A new business that primarily requires software consultations, minor troubleshooting, and IT planning would benefit from the Silver Plan, ensuring expert guidance without overspending.
A local coffee shop or boutique store: Small businesses relying on point-of-sale systems, Wi-Fi networks, or cloud-based inventory software can use the Gold Plan to ensure smooth operations and address technical issues.
A nonprofit organization managing donor databases: Organizations handling donor and volunteer management software may require periodic IT consulting and troubleshooting, making the Silver Plan a great fit.
A retail store experiencing intermittent network issues: If a business frequently faces connectivity problems or system glitches that require more in-depth troubleshooting, the Silver Plan provides extended support hours to resolve these issues efficiently.
A business preparing for an office relocation: Moving office equipment and setting up IT infrastructure in a new location can be complex. The Gold Plan ensures sufficient support to make sure that the entire process goes as smoothly as possible and offers guidance when needed.
A construction company implementing new management software: When a business needs to integrate new tools for workflow management, employee tracking, or collaboration, the Gold Plan provides expert guidance to streamline the process and train employees.
Need More?
If you need more time or benefits check out our Managed Services. Managed Services is an outsourced IT department. We will serve your employees as their main tech support online and onsite with a comprehensive suite of IT support. Here are some examples of where Managed Services is needed:
A healthcare clinic upgrading electronic medical records (EMR) systems: Transitioning to a new EMR platform requires proper planning and execution.
A growing business expanding its IT infrastructure: Companies scaling operations may need additional servers, enhanced security measures, or cloud storage solutions
Why Techsurance is the Right Choice
Our Techsurance offers a flexible, cost-effective solution for small businesses that are looking for reliable IT support. By offering different plans and a range of services, Techsurance will help your business go through the challenges of modern technology with confidence. We will help work on the IT side of your business so you can focus on growing your business.
Still Unsure?
No worries! We are here to help you make the best choice for your business. We would be more than happy to meet and dicuss with you what you and your business needs to make the right choice. Schedule a meeting now!